Return Policy and Procedure

We encourage you to watch the "Instructions and Tips" video carefully prior to making your purchase so you
know what to expect with your purchase, how to correctly use the Submission Master , how to avoid
mishandling him and what to do if you damage him.  


However, if you are not satisfied with the Submission Master , you may return him during the first 30 days from the date you received him. You will be refunded your original purchase price, not including shipping charges
(unless there is an obvious significant defect from the factory.)  The product must be returned in new
condition.  

Due to the high cost of UPS shipping, we are unable to pay return shipping should you decide you do not want to keep your purchase and you will be required to pay return shipping charges. Please contact us prior to return shipping for shipping instructions.

Your account will be refunded your original purchase price (not including shipping) upon our receipt of your
return shipment.